Delivery & Refund Policy

Delivery Policy

The Banana Pudding Company delivers to physical addresses within 10 miles of Marietta, GA (Cobb County).  There is a flat rate of $10 on all deliveries, in addition to the price of the order.  Addresses outside of this range must be placed through email or over the phone and are subject to an additional fuel surcharge.  Orders must be placed by 5:00pm EST 48 hours (2 days) before requested delivery date. Deliveries are made between 10:00AM and 2:00PM on weekends.  

Customers are responsible for the recipient being present during delivery or arranging a time with us that they will be available.  We reserve the right to drop off orders if no one is present, unless specified by customer or recipient.     

We cannot deliver to P.O. Boxes, APO, or FPO addresses.  We will notify customers via email once orders are delivered.  Please be aware of any delivery policies at your destination.  

The Banana Pudding Company cannot guarantee delivery if we are provided with an incorrect address, or for delays resulting from inclement weather.  We try our best to accommodate delivery time requests, but they cannot be guaranteed and depend on our load for the day.    

Refund Policy

The Banana Pudding Company will issue a refund for any incorrect orders or errors made by us.  Orders may be cancelled up to 48 hours from the delivery date with a full refund. Any orders cancelled after the 48 hour window will also be refunded, minus a 30% cancellation fee.  Contact us if you have any questions or concerns.